Altegio account requirements
Checklist so Altegio Copilot can install from Marketplace, use CRM tools, and keep billing in sync.
Required permissions
- Admin/manager role with API access to the salon location.
- Rights to read appointments, clients, staff, services, and schedules.
- Rights needed for actions you plan to run (create/update records, finance views, inventory).
- Ability to install marketplace applications for the location.
Optional permissions
- Tags/Labels API (some analytics and filters).
- Warehouse / goods endpoints if you use inventory prompts.
- Marketing / loyalty fields if you ask the assistant about them.
Install & SSO
- Open the app from Altegio Marketplace (Website / Registration URL).
- We verify signed
user_data/user_data_signand create your account session. - Tenant resolve calls Altegio
marketplace/partner/callbackto bind the salon system user. - Complete Stripe subscription so marketplace
period_tostays aligned.
Webhooks
- Disconnect URL in the Altegio cabinet:
https://web.alt-tech.net/api/altegio/callback - Optional event webhook:
https://web.alt-tech.net/api/altegio/webhook - Stripe billing webhook:
https://web.alt-tech.net/api/billing/webhook
Tokens & location
- Location / salon ID is the Altegio company ID you install on.
- After install, Altegio issues a system user token for API calls (partner callback).
- Partner key verifies marketplace SSO signatures — keep it only in server env.
Common issues
- 403 Not enough rights — missing API permissions for the requested tool.
- Invalid signature — wrong marketplace partner key or tampered query params.
- Billing inactive — finish Stripe Checkout; confirm webhook or confirm-checkout.
- Wrong salon — re-open the app from the intended location in Altegio.